We cover across the London and surrounding areas. And some postcodes within the M25.A complete list of all the areas is given here for you.

Through the website’s get a quote form, you can get a price quote for any of our cleaning services. If you want frequent house cleaning, we ask that you give us a list of cleaning tasks before the first clean.

Unless otherwise specified, for routine residential cleaning, we ask that you supply all necessary cleaning supplies and tools.

All our domestic cleaning services require a minimum booking of 3 hours.

Please let us know 24 hours before the Domestic Cleaning.

During the allotted period, your cleaner will be at work. The cleaner will come back at a later time if there is not enough time. The client will need to let the company know if the cleaner must stay later occasion to complete the tasks; this will depend on the cleaner’s schedule. For the initial clean, we suggest clients to allow additional time so the cleaners can finish a manageable to-do list. All estimated or reserved times are simply estimates, and they do not ensure that the cleaner will complete your to-do list. If the cleaner stays longer than expected, the client is responsible for covering such costs.

No. But we can arrange outside window cleaning for you.

Yes, if you are satisfied with your cleaner, we will work to ensure that you continue to work with them, but we can’t always promise it due to holidays, sick days, and employee turnover. We can send you a replacement cleaner if your regular one is ill or away on vacation.

Yes, Marielle Cleaning & Ironing Services directly employs all our cleaners. There aren’t any hidden fees or commissions to pay. Every cleaner we hire is required to have two references, which we check, a valid passport, address verification, and authorization to work in the UK.

Unless otherwise stated. Also available is bank transfer payment.

All outstanding payments and balances for regular residential cleaning services must be made on the day of the appointment. Making a standing order for bank transfers is the most practical method. Please contact us for our bank information.

Yes. When the cleaner visits your house to clean, you are not need to be there. A set of keys can be left with the housekeeper. Most of our house cleaners have access to our clients’ houses. You may be assured that your keys are stored securely and responsibly thanks to our vetting procedures and the fact that we are properly insured.

We will contact you to arrange temporary cover should your regular cleaner be unable to come to you for any reason.

No. In addition, there is no introductory cost.

We continue the cleaning service once we have introduced a cleaner to you. In order to give you the service you desire, we closely monitor the comments we get and take steps to ensure that the quality level does not decline.

No, we no charge a premium if you want one of our cleaning services on a Saturday or Sunday.

Yes, we are insured for up to £1 million public liability insurance, and up to £5 million employer’s liability insurance.

Yes, we can provide references from our current customers.

A regular domestic clean involves cleaning the parts of the house you use daily. For instance, the kitchen’s work surfaces, stove, dishwashing, and floor mopping.

A spring clean is a much deeper clean using a team of cleaners and professional materials and equipment. It means cleaning all the corners of the house that you don’t get to on a regularly, which means it takes much longer. For example, in the kitchen it would involve cleaning the oven, inside the fridge, inside all the cupboards, internal windows etc. Spring cleaning may also include professional carpet cleaning.

Yes, you can read our terms and conditions on our website by clicking here. Please read them carefully as they contain important information. If you have any queries about our terms and conditions, you can email us. By ordering our services by telephone, e-mail, or through our website, you agree to be bound by our terms and conditions.